To help expedite your order through customs, a phone number is required. Buyer will be Buyer will be responsible for any additional charges incurred. Items returned to us for non-payment of any fees, or for being rejected by customs are not eligible to be refunded. International Orders - Buyer is responsible for any duties, taxes, or other fees. You will be responsible for filing a claim with the shipper for damages. If items are damaged in shipping, damage must be reported within 7 days and all original packaging materials need to be saved. Insurance coverage on shipments only covers items lost or damaged in shipping up to $100 depending on service type unless you contact us to purchase additional coverage. If your order shows delivered and you have not received your package, please contact the shipping provider as they are better able to assist you.īasic insurance is included with Priority Mail and UPS shipments. It is important to have your order delivered to a secure location. We are unable to offer refunds or replace orders that have been sent with a valid tracking number and show delivered by the carrier. Purchases of special order, custom, or surplus items are final. Fragrance Oils, Soap Making Supplies, Cosmetic Supplies, and other items that can be used for body products or cosmetic use are not eligible to be returned. Returns without prior authorization will not be processed. Shipping charges are not refundable, buyer pays return shipping. Contact us for a return authorization before returning any items. Returns accepted for new products in original packaging only for 21 days.
See /patents for more information and labeling requirements.
#MARSHMALLOW FIRESIDE CODE#
Multiple orders from the same customer using the same discount code will be rejected.Īlways follow safety procedures, proper usage guidelines and product warnings. Please recycle and reuse our shipping materials whenever possible.ĭiscounts are not valid on special order items or for shipping charges. Multiple purchases of the same product or multiple orders to the same address may be combined to save on packaging. Policies are subject to change, with or without notice Privacy Policy: NorthWood Candle Supply will not share your information with third parties. We are not able to make changes, cancellations, or apply discounts. Orders returned as undeliverable are subject to our standard return policy. Please verify your shipping information before placing your order.
To offer the lowest per item price we require a minimum order of $15. During busier times of the year or after weekends and Holidays, there may be a longer than normal delay in processing your order for shipment. Shipping: Most orders ship the same day when placed by 11am Central time. Contact us for specific shipping times on bulk orders of our Fireside Marshmallow fragrance oil.īy placing an order, you are agreeing to the following terms and conditions. Wholesale Orders of 10 or more pounds may require up to 2 weeks shipping time. If you do not want them combined, please leave a note on your order at checkout. This is our policy in order to save on materials and packaging time. When multiple ounces of the same fragrance are ordered, we automatically combine these products into one container, as appropriate. You are responsible for product testing, proper labeling, and adherence to all laws or regulations when using our products.
NorthWood Candle, LLC is not responsible for finished products made using our components. A small amount should be purchased and tested for compatibility. We are conforming to the regulation by reporting the existence, or lack thereof, of ingredients deemed reportable by the above mentioned regulations via a Safety Data Sheet (SDS), in Section 15 "Regulatory Information." Ingredients from Natural Food Sources (NFS) and are exempt from reporting in accordance with Title 27, § 25501(a).Īll fragrance and essential oil sales are final. This product conforms to the reporting requirements of California Proposition 65 (Safe Drinking Water and Toxic Enforcement Act of 1986).
This product is not on the CA Prop 65 list of toxic chemicals. Baby products have lower use levels than those listed above. You must test each oil in each application for evaluation of desired performance. It does not mean that your base product can perform at these levels.
#MARSHMALLOW FIRESIDE SKIN#
The "Maximum Use Level for Skin Exposure" is the amount of fragrance, flavor and essential oil that can come in contact with the skin. This fragrance product is in compliance with the standards of the International Fragrance Association, provided the fragrance is used in the above application (s) at the noted maximum concentration level(s).
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